Characteristics of Winning Teams

If you look closely at winning teams, you’ll see they have certain characterics in common. And great team leaders work to establish and maintain these team characteristics because they lead to high performance, high productivity and – just as important – to satisfaction among team members.

Here’s a video I made for you describing those characteristics of winning teams.

New Manager: Invest in Yourself!

Someone recently told me she would like to become a Traveler in my program for new managers, The Manager’s Journey, but her employer would not pay for it. She asked how she could persuade the company to pay so that she could take part in The Manager’s Journey.

My answer probably wasn’t what she expected, but here it is: pay for it yourself! After all, it’s your career, isn’t it?

One of the biggest mistakes new managers make is not investing in their own professional development. Of course it’s great when your company puts you through courses for your development, but you shouldn’t restrict yourself to those. If you want to develop your management career, there are many things you’ll need to learn and they won’t all be available in-house. Those who ask why they should have to pay when it’s the company that gains are taking a very short-sighted view.

In the long term, you will actually benefit more than the company, because you will learn skills that are transferrable. If you move to another position in another company, you will already be more prepared if you’ve learned some basic management skills. If you can truthfully say in your resume that you have taken management courses, that gives you an advantage in the job market, so why not put yourself in this position even if it means paying your own way?

That is, in fact, the reason I have kept the ticket price for The Manager’s Journey low, because I know many new managers will have to pay their own way and I want them to be able to afford it. (By the way, if you haven’t already, you really should read all about The Manager’s Journey to see if it’s for you.)

Don’t be short-sighted, new manager, and don’t be left behind: invest in your own professional growth, invest in your career, invest in yourself!

Leading Meetings: an Essential Skillset for Managers

Monday morning meetings, client meetings, problem solving meetings, staff meetings, regular meetings — just too many meetings! That’s a common problem for managers at all levels, who feel they can’t get on with the work of their department for attending or leading meetings. For new managers, it’s just another layer of added stress!

Meetings are a fact of business life, and while technology can cut down on the number of face-to-face meetings, there are still times when that’s the best way to deal with issues. So whether you are a new manager or a seasoned manager, you’d do well to learn to run effective meetings.

Here are Helen’s 9 Rules for Meaningful Meetings:

1.    Call only necessary meetings.
Could a teleconference, a series of phone calls, an e-mail or a memo serve the same purpose? Develop a reputation for calling meetings only when necessary, and people will be more willing to devote their time to them.
2.    Invite the right people.
Invite people who have something to contribute or who need to be involved in the discussion. Don’t invite people just because they are at a certain level in the organization. Busy people appreciate your consideration of their time.
3.    Distribute the agenda before the meeting.
People should receive the agenda a week or so before the meeting. This lets people know what will be discussed and gives them an opportunity to gather information they will need and prepare their input. Receiving an agenda as you arrive at a meeting is almost as bad as not having an agenda at all — and that’s bad!
4.    Start and finish on time.
Don’t wait for latecomers—they shouldn’t be rewarded for upsetting everyone else’s schedule. Allot a time to each subject on the agenda and stick to it. You will finish on time—and people will love you!
5.    State the objective at the start of the meeting.
State an objective that is results-oriented rather than discussion-based. e.g. “We are meeting this morning to approve the final budget for next quarter.” This is a measurable objective, towards which you can work during the discussion.
6.    Keep the meeting moving towards its objective.
Don’t let people drag the discussion off track. Keep reminding them of the objective and redirect the discussion back when they stray.
7.    Don’t just sit there—say something!
Having something to say and saying it is the only way to contribute to someone else’s meeting. Do your homework in advance and you will know what you want to say.
8.    Arrange for appropriate notes.
If it’s your meeting, arrange for a support staff person to take notes. The note taker should not be a participant, since it is difficult to participate and takes notes at the same time.
9.    When the objective has been accomplished—stop!
Finish early and you’ll be a hero, so don’t spoil it by starting to discuss other issues. Congratulate participants on a successful meeting, and let them get back to their day.
We don’t spring from the womb knowing how to run effective meetings — we need to work on the skills! That’s why The Manager’s Journey includes a whole stage on both leading your own meetings and making the most of the time you spend at other people’s meetings. Learn these skills now, right at the start of your management career, and you’ll save your company money and yourself a whole lot of stress.

New Managers Learn Management Skills on The Manager’s Journey

I just distributed a news release about my dynamic, exciting program for new managers, The Manager’s Journey. Read the news release at PR Log

and then visit The Manager’s Journey to learn more. While you’re there, claim your copy of “The 7 Biggest Mistakes New Managers Make and How to Avoid Them”.